Postage Due
This rant is mostly a warning: Don't mail checks from your home post box.
Why? Apparantly, someone stole our outgoing mail, used a chemical dip to remove the writing on our utility bill payment checks, and made over $500 in purchases with the newly blank checks. Unfortunately, we didn't find out until AT&T was nice enough to send us a late payment notice (more on that topic below) with the threat of loss of service unless we paid. So, now a month later, we learn of the theft and fraud.
All's well that ends well, and this story is ok, but... to illustrate how low these creeps are, let me point out that one of the checks was our monthly donation to Compassion International. So, this "needy" thief stole the food out of the mouth of someone infinitely more in need. Then, stole from us to buy who-knows-what at Hobby Lobby.
Oh, and AT&T- have you heard of email? Wait- of course you have... our high-speed internet service is through AT&T! So, why do you rely on the highly-secure US Postal Service to send your bills and past-due notices? Our past-due notice and next bill were mailed two days apart, yet arrived together on the same day. Plus, they tried to make it sound like such an enormous favor when they agreed to my request to have the late payment fee removed. "Its just a one-time courtesy" my customer service representative stated.
So, due to the efforts of some scum-sucking bottom feeder, we're left in the middle of changing over our bank accounts and participating in a police investigation. If you happen to be that bottom feeder, please continue your efforts-- we now have a new account, and our old checks are being used by the police in a sting. Have fun.
Why? Apparantly, someone stole our outgoing mail, used a chemical dip to remove the writing on our utility bill payment checks, and made over $500 in purchases with the newly blank checks. Unfortunately, we didn't find out until AT&T was nice enough to send us a late payment notice (more on that topic below) with the threat of loss of service unless we paid. So, now a month later, we learn of the theft and fraud.
All's well that ends well, and this story is ok, but... to illustrate how low these creeps are, let me point out that one of the checks was our monthly donation to Compassion International. So, this "needy" thief stole the food out of the mouth of someone infinitely more in need. Then, stole from us to buy who-knows-what at Hobby Lobby.
Oh, and AT&T- have you heard of email? Wait- of course you have... our high-speed internet service is through AT&T! So, why do you rely on the highly-secure US Postal Service to send your bills and past-due notices? Our past-due notice and next bill were mailed two days apart, yet arrived together on the same day. Plus, they tried to make it sound like such an enormous favor when they agreed to my request to have the late payment fee removed. "Its just a one-time courtesy" my customer service representative stated.
So, due to the efforts of some scum-sucking bottom feeder, we're left in the middle of changing over our bank accounts and participating in a police investigation. If you happen to be that bottom feeder, please continue your efforts-- we now have a new account, and our old checks are being used by the police in a sting. Have fun.
posted by Karma at 7:09 PM
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